The relocation of our shop has caused an abnormally large amount of unexpected down time. This down time left us extremely low on the resources needed to fulfill orders. We’re pleased to announce that as of three days ago, our shop is functioning at about 80%. Those of you who have open orders with us, we’re working around the clock to get them to you. As a testimate to how serious we are about getting caught up, we’ve taken some administrative actions: We’ve hired extra personnel to man the phones, assist with various production tasks and most importanlty, revoked Bob’s cell phone privileges. We expect to have all back orders fullfilled within the next two weeks and have an inventory within three weeks. We’re aware of the frustration our lag time has caused our customers and we’re very sorry about this. Thank you for your continued patience and understanding.
ROCK Solid Mfg.