1. Disclaimer of Warranties. ROCK SOLID MANUFACTURING LLC MAKES NO WARRANTY OF ANY KIND WHATSOEVER CONCERNING THIS PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE AND ACKNOWLEDGE THAT THIS PRODUCT IS SOLD ON AN “AS IS” AND “WITH ALL FAULTS” BASIS. YOU AGREE AND ACKNOWLEDGE THAT THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS PRODUCT SHALL BE BORNE BY YOU. IF THIS PRODUCT PROVES DEFECTIVE AFTER PURCHASE, YOU, AND NOT ROCK SOLID MANUFACTURING LLC, NOR ANY DISTRIBUTOR OR RETAILER, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING AND/OR REPAIRS.
2. Use of Product at Purchaser’s Own Risk. You agree and acknowledge that the use, installation, and/or operation of this product shall be at your own risk and may result in severe injury, death, and/or damage to person or property.
3. Limitation of Liability.TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE AND ACKNOWLEDGE THAT ROCK SOLID MANUFACTURING LLC, SHALL NOT BE LIABLE FOR ANY INJURY OR DAMAGE TO PERSONS OR PROPERTY, OR FOR ANY LOSS OF TIME, INCONVENIENCE, OR LOSS OF USE, INCLUDING ANY CONSEQUENTIAL, INCIDENTAL, OR SPECIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY OUT OF OR IN CONNECTION WITH THIS PRODUCT’S USE, INSTALLATION, AND/OR PERFORMANCE, WHETHER SUFFERED BY THE PURCHASER OR ANY OTHER PARTY, AND REGARDLESS OF THE LEGAL THEORY UPON WHICH THE CLAIM IS BASED, EVEN IF ROCK SOLID MANUFACTURING LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT OTHERWISE LIMITING THE FOREGOING, IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST ROCK SOLID MANUFACTURING LLC BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THIS PRODUCT.
4. Miscellaneous. This Disclaimer of Warranties (“Disclaimer”) represents the complete and exclusive agreement between You and ROCK Solid Manufacturing LLC, and supersedes any prior agreements and/or communications regarding the subject matter hereof. The terms of this Disclaimer shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to any conflict of law principle that would result in the laws of any other jurisdiction governing this Disclaimer. Any action or proceeding arising out of this Disclaimer shall be litigated in courts located in Adams County, Indiana. You consent and submit to the jurisdiction of any local, state, or federal court located in Chambers County, Texas. Any cause of action or claim you may have with respect to this product, whether in contract, tort, otherwise, must be commenced within one (1) year after the claim or cause of action arises, or such claim or cause of action is barred. If any term or provision contained in this Disclaimer is determined to be unenforceable in any respect, the enforceability of the term or provision in any other respect, and of the remaining terms or provisions of this Disclaimer shall not be impaired.
If an order is placed and it is not in stock, you will be notified and your credit card will be charged for the full amount. We will give you our best estimation on an arrival date based on the information given to use by the manufacturer or distributor. You may choose to cancel the backordered item(s) within 48 hours of our attempt to contact you. If you do not contact us, you may be liable for a 20% cancellation fee.
All claims for loss or damage in transit must be made to the carrier at the time of delivery. You have to tell the UPS person or other carrier, at the time of delivery, that the item is damaged the same day the item is delivered. You cannot wait two or three days to file claim. The insurance on shipped parts is with the carrier, not ROCK Solid. The original box or package must be kept for the carrier to inspect. Don’t throw anything away; keep it in the original box, with all of the packing materials.
No returns after 30 days
Please call us and let us know what is going on with your purchase so we can issue you a return code. You will be responsible for return shipping charges. All returns must be in original packaging.
ROCK Solid has a dealer program available to legitimate motorcycle related businesses. We verify ALL potential dealers so please be who you say you are. All dealers must complete our online form in order to be considered: Dealer Form
Statement of Privacy.
ROCK SOLID MANUFACTURING LLC. is committed to protecting your privacy. This Statement of Privacy applies to ROCK SOLID MANUFACTURING LLC. Web site and governs data collection and usage at all ROCK SOLID MANUFACTURING LLC. sites and services; it does not apply to other online or offline sites, products or services. Please read the ROCK SOLID MANUFACTURING LLC. Statement of Privacy. ROCK SOLID MANUFACTURING LLC. is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy. ROCK SOLID MANUFACTURING LLC. is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.
Collection of your Personal Information
As an E-commerce Web site, ROCK SOLID MANUFACTURING LLC. collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by ROCK SOLID MANUFACTURING LLC. is used solely for the purpose of billing and shipping your online purchases. ROCK SOLID MANUFACTURING LLC. does not collect any information about your computer hardware and software. ROCK SOLID MANUFACTURING LLC. encourages you to review the privacy statements of Web sites you choose to link to from ROCK SOLID MANUFACTURING LLC. so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the ROCK SOLID MANUFACTURING LLC. Web site.
Use of your Personal Information
ROCK SOLID MANUFACTURING LLC. and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that ROCK SOLID MANUFACTURING LLC. may also use personal information to inform you of other products or services available from DWS and its affiliates. ROCK SOLID MANUFACTURING LLC. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. ROCK SOLID MANUFACTURING LLC. does not sell, rent or lease its customer lists to third parties. ROCK SOLID MANUFACTURING LLC. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. ROCK SOLID MANUFACTURING LLC. does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. ROCK SOLID MANUFACTURING LLC. may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ROCK SOLID MANUFACTURING LLC. or the site; (b) protect and defend the rights or property of ROCK SOLID MANUFACTURING LLC., including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of ROCK SOLID MANUFACTURING LLC. or the public. Personal information collected on this site may be stored and processed in the United States or any other country in which ROCK SOLID MANUFACTURING LLC. or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. ROCK SOLID MANUFACTURING LLC. abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control your Personal Information
ROCK SOLID MANUFACTURING LLC. offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing [email protected] Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from ROCK SOLID MANUFACTURING LLC. by responding directly to any email you receive with a request to remove you from the mailing list.
Security of your Personal Information
ROCK SOLID MANUFACTURING LLC. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through 256-bitt encryption through GeoTrust.
Changes to this Statement
ROCK SOLID MANUFACTURING LLC. will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how ROCK SOLID MANUFACTURING LLC. will use your personal information, ROCK SOLID MANUFACTURING LLC. will prominently post such changes prior to implementing the change. ROCK SOLID MANUFACTURING LLC. encourages you to periodically review this Statement to be informed of how ROCK SOLID MANUFACTURING LLC. is protecting your information.